Thank you for shopping with Campervan Man. We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.
Returns
You have 30 calendar days from the date you received your item to request a return.
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging.
- You must provide proof of purchase (e.g., order number or receipt).
To initiate a return, please contact us at campervanman.co.uk@gmail.com . We will provide instructions on how and where to send your item.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
- Refunds are typically processed within 7 working days of approval.
- You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Shipping Costs
- You will be responsible for paying for your own shipping costs for returning your item unless the item is faulty or incorrect.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted unless the return is due to our error.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us at campervanman.co.uk@gmail.com.
Non-Returnable Items
Some items cannot be returned, including:
- Custom or personalised goods
- Downloadable software or digital products
- Gift cards
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us at:
Email: campervanman.co.uk@gmail.com
Phone: +44 (0) 7703291665
Address: 29 Brittany Road, Hove, East Sussex BN3 4PA
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